Effective Date: 1 July 2021 | Last Updated: April 2026

1. Introduction

Anchor Capital (Pty) Ltd and its subsidiaries ("Anchor", "we", "us", or "our") are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable legislation.

Anchor Capital is a licensed Financial Services Provider (FSP No. 39834) and is registered as a responsible party under POPIA.

2. Information We Collect

We may collect the following categories of personal information:

• Identity Information: Full name, ID number, date of birth, nationality
• Contact Information: Email address, telephone number, physical address
• Financial Information: Bank account details, tax number, investment history, income details
• FICA Documentation: Proof of identity, proof of address, source of funds
• Technical Information: IP address, browser type, device information, cookies
• Communication Data: Records of correspondence, consultation requests, newsletter subscriptions

3. How We Use Your Information

We process your personal information for the following purposes:

• Providing investment management and advisory services
• Complying with FICA, FAIS, and other regulatory requirements
• Processing transactions and managing your investment portfolio
• Communicating with you about your investments and our services
• Sending market commentary, research, and newsletters (with your consent)
• Improving our website and services through analytics
• Preventing fraud and ensuring security

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent (e.g., newsletter subscriptions)
• Contractual Necessity: Where processing is necessary to perform our agreement with you
• Legal Obligation: Where we are required by law to process your information (FICA, FAIS, Tax Acts)
• Legitimate Interest: Where processing is in our legitimate business interests, balanced against your rights

5. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party administrators, custodians, and technology providers who assist in delivering our services
• Regulatory Bodies: The FSCA, SARS, FIC, and other authorities as required by law
• Group Companies: Anchor subsidiaries and affiliates for operational purposes
• Professional Advisors: Auditors, legal counsel, and compliance consultants

We do not sell your personal information to third parties. Where we transfer data internationally (e.g., to our London office), we ensure adequate safeguards are in place.

6. Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings or our cookie consent banner.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and choices

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Financial records are retained for a minimum of five years after the end of our business relationship, in accordance with FICA and FAIS requirements.

8. Your Rights Under POPIA

As a data subject, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Object to the processing of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact our Information Officer using the details below.

9. Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

10. Contact Information

For any privacy-related queries or to exercise your rights, please contact:

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this policy periodically.